Role Overview : Senior Manager for Technology Presales with 10+ years in technology, including 5+ years of experience in presales and solution design for global clients. Key Responsibilities : Lead presales activities for CCaaS, EUC, Managed Services, Cloud Services, Network Management, Voice & Telephony, and Technical Transitions
Manage the RFX/RFP process , including solution creation and client engagement. Develop High-Level Designs (HLD) , Low-Level Designs (LLD) , and Bill of Materials (BOM) for complex technical solutions. Deliver client presentations and drive solution discussions, ensuring alignment with business needs. Create and manage presentation materials , including Visio diagrams and project management plans
Manage risk identification and mitigation , ensuring that client requirements and timelines are met. Oversee project management activities related to presales solutions. Ensure smooth technical transitions from presales to implementation teams. Collaborate with cross-functional teams to align on solution design and delivery
Foster a team player mentality,
working seamlessly with other teams to achieve business goals. Strong focus on global clients, especially in the US and Europe markets
Demonstrate expertise in Data and AI-led solutions , including Conversational AI, Fraud Management, Integration , and Omni-Channel Customer Experience platforms. Work on AI-driven solutions for improving customer engagement , data analytics , and automation across platforms and channels. Create and manage Technology Pricing Sheets for shared and dedicated setups , as well as Greenfield projects , ensuring competitive and accurate pricing models. Required Qualifications : 10+ years of experience in the technology industry , with 5+ years in presales and solution design. Proven track record in managing complex solutions and presales cycles in global markets. Expertise in technical solutioning , including HLD/LLD/BOM and RFX/RFP responses
Solid knowledge of Data an
📌 239992-Senior Manager (Noida)
🏢 EXL
📍 Noida