Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators
Achieve monthly cash collection targets by actively chasing customers
Attend and participate in collection meetings by updating and keeping manager informed of current statuses.
Enforce credit policy and assure adherence to accepted standards
Establish and maintain positive relationships with cross functional teams involved in AR process
Maintain agreed upon reporting metrics associated with individual portfolios
Ability to negotiate and manage relationships
Strong problem solving and customer service skills
Ability to Prioritize and multi-task is essential
Run credit checks on new business
Process month end closing entries in a timely manner
Involvement on Special Projects as necessary
Minimum of 3 years Collections experience in a quick-paced target driven business
Confident, adaptable and ability to work effectively under pressure
SAP & QuickBooks system experience an advantage
Preferred skills in pivot tables, VLOOKUP’s and spreadsheets
Strong communication, interpersonal, detail and team oriented, problem solving skills

📌 Senior Associate-Order to Cash-Collections (Bengaluru)
🏢 EXL
📍 Bengaluru