Role Overview
We are seeking an accomplished IT, Infrastructure & Cybersecurity Manager to lead Agivant's enterprise IT backbone—spanning cloud, data center, network, and cybersecurity. This is a high-impact leadership role demanding equal parts strategic vision and operational accountability, with measurable ownership across infrastructure availability, information security, asset lifecycle, and client-facing IT governance.

Key Responsibilities
Asset Lifecycle & License Optimization
Maintain full hardware and software asset lifecycle visibility via a centralized ITAM system; ensure zero billing-hour loss due to asset delays.
Conduct regular license audits to reduce unused software spend; ensure certified, compliant disposal of all End-of-Life (EOL) hardware.

Infrastructure & IT Operations
Maintain 99.9% infrastructure uptime through proactive monitoring, high availability (HA) design, and robust incident response.
Manage the full lifecycle for desktop and cloud SaaS applications (e.g., Office 365, Zoho) with regular patches, upgrades, feature releases, and license management.




Automate service desk operations, access provisioning, alerting, patching, and IT policy enforcement; enforce strict SLAs for all IT requests.
Own Backup & Disaster Recovery readiness with regularly tested RTO/RPO targets.
Lead 24x7 operations with ITIL-aligned processes to minimize Mean Time to Resolution (MTTR) and unplanned downtime.

Cybersecurity & Compliance
Execute enterprise cybersecurity strategy across network, endpoint, identity, and data protection layers.
Own audit, assessment, and certification renewal cycles for ISO 27001 / BS 7799, SOC 2, PCI-DSS, and NIST.
Maintain solid working knowledge and application of data protection regulations, including CCPA, GDPR, and DPDP.
Drive DLP controls to prevent unauthorized software usage, shadow AI, and content/data leakage; ensure zero Critical/High vulnerabilities remain unresolved beyond 15 days.
Manage information security compliance

📌 Senior Manager (India)
🏢 Agivant Technologies
📍 India