Job Description - Support Manager

About Rightsline:

At Rightsline, we are redefining how the global media and entertainment industry manages and monetizes intellectual property. Since 2012, Rightsline has been trusted by some of the world’s most influential studios, broadcasters, and content owners to simplify the complex world of rights and royalties through powerful, intelligent technology.

Our cloud-based, fully integrated platform provides a single source of truth for managing rights, royalties, contracts, and financial workflows across markets, territories, and distribution channels. By bringing together data, automation, and collaboration in one configurable ecosystem, we enable organizations to unlock the full value of their content portfolios while operating with greater transparency, efficiency, and control.

At Rightsline, we combine deep industry expertise with cutting-edge technology to solve complex challenges at scale. Our teams work at the intersection of technology, media, and innovation—building solutions that power the business of content worldwide.





Joining Rightsline means becoming part of a cooperative, forward-thinking environment where your ideas, expertise, and contributions directly shape the future of rights and royalties management. If you are passionate about building impactful technology and working alongside talented global teams, Rightsline offers the platform to grow, innovate, and make a meaningful difference.

What You Will Own:

* This role provides direct leadership and operational oversight of the Premium and Dedicated Support functions. The primary objective is to drive exceptional customer satisfaction through structured service governance, SLA adherence, and continuous process improvement. The incumbent will own the preparation and presentation of Quarterly Support Metrics to customer executive stakeholders, ensuring transparency on performance, trends, and service alignment.

* The Manager will participate in major incid

📌 Support Manager, India (Noida)
🏢 Rightsline
📍 Noida