Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Language Data Specialist
India
Role Overview:
Drive the quality and intelligence behind advanced conversational AI systems by shaping the language data that powers them. This role directly influences how customers and agents interact with AI across global platforms, improving accuracy, usability, and real world impact at scale. You will work at the intersection of linguistics, data, and machine learning to elevate the performance of speech and natural language systems.
Within the Language Engineering team,



you will contribute to the development and evaluation of core AI capabilities across speech recognition and natural language processing. At Genesys, we are transforming customer and agent experiences through empathetic, AI driven innovation that reaches enterprises worldwide. Your work will directly support technologies such as chatbots, voicebots, knowledge systems, and agent assist tools including summarization.
You will own the integrity and quality of annotated datasets, influence how models learn from language, and collaborate closely with research teams to refine outputs and reduce errors. This is a highly detail oriented role with meaningful ownership, where your insights will shape product performance and customer outcomes.
This position offers robust exposure to cutting edge AI systems, multilingual data challenges, and enterprise scale applications. You will gain hands on experience with evolving NLP tec

📌 Language Data Specialist (Kazipet)
🏢 Genesys
📍 Kazipet