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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
ROLE OVERVIEW
The Manager, Technical Consulting — Marketing Cloud Next leads a team of Technical Consultants and Sr Technical Consultants delivering enterprise-scale migrations from legacy marketing platforms (Eloqua, Marketo, HubSpot, legacy SFMC)
to Salesforce Marketing Cloud Next and Salesforce Data Cloud. This role sits within Salesforce Skilled Services' Global Delivery Centre (GDC) and is a 50% billable position — equally accountable for hands-on technical architecture delivery and people leadership of the Marketing Cloud Next migration track within the Migration Factory. As a trusted advisor to clients and a people-first leader within the CoE, you will drive high-quality, repeatable delivery across concurrent migration waves while growing a high-performing team of marketing technology migration specialists
RESPONSIBILITIES
People Leadership: Manage up to 15 direct reports (Sr Technical Consultants and Technical Consultants) across the Marketing Cloud Next migration track — responsible for hiring, onboarding, mentoring, performance management and career development.
Technical Delivery (50% Billable): Act as the hands-on Technical Architect for complex