Reporting to: Site Reliability Engineering Manager
Office Location: Chennai, India
Flexible Working: 4 Days per week @ Trimble Office location
Cloud Site Reliability Engineer Responsibilities
AIOps & Intelligent Automation: Lead the evaluation and implementation of AI/ML capabilities (like LLMs and predictive analytics) into the observability stack to enable automated root-cause analysis, anomaly detection, and self-healing infrastructure
Observability & Open Telemetry: In-depth experience of Open Telemetry (OTel) in a large-scale organisation. Ability to lead and evangelise an ‘OTel First’ and Platform strategy in a global organisation.
Platform Management & Scalability: Maintain the entire observability platform that our customers rely on. This includes ensuring the observability platform is available and meeting our customers' needs included suggesting and implementing new capabilities
Performance & Cost Optimisation:
Proactively monitor and optimise the platform's performance and efficiency to ensure the platform remains performant and economically viable as our observability grows.
Operational Excellence & Automation: Develop and maintain automation scripts and tools to streamline core SRE tasks, such as managing customer accounts, provisioning current data sources, and deploying updates. You'll use Infrastructure as Code (IaC) tools like Terraform to ensure consistent and reproducible delivery. .
Feature Enablement & Support: Work closely with engineering teams to ensure new features are built with reliability and scalability in mind. You'll also provide technical expertise to assist the business in resolving complex issues and understanding platform capabilities.
Problem Management: you will input to problems that impact customer experience and thorough root cause analysis to prevent future incidents.
Observability Centre of Excellence: Play a key role in the Observability Centre of Excellence working closely with en
📌 Staff Site Reliability Engineer (Chennai)
🏢 Trimble
📍 Chennai
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