We are looking for an agile, motivated, and dedicated individual who is ready to join our APAC Property and Casualty Operations Team in Bangalore as Reinsurance Operations Associate. APAC Operations is part of the P&C; Re Operations Division, which handles the in-force reinsurance business from end to end.

About the role:

In this role, you will be responsible for handling end to end reinsurance accounts and claims, ensuring business deliverables are met (quality output within the turnaround times defined) through adequate understanding of Reinsurance contractual conditions. You will be working within a set framework of policies, processes and having potential opportunities to improve the same. You will own responsibility for an assigned portfolio of APAC clients and collaborate with business partners internally and externally. You will work in a dynamic environment by being capable of navigating through periods of change and ambiguity. You will also be encouraged to pro-actively pursue your career advancement by developing current and new areas of competence on own initiative.





The role comprises, but not limited to, the following elements: -

End-to-end processing of client Reinsurance accounts (premiums, claims, brokerage, etc.) ensuring deliverables and quality standards are met as defined

Handling Reinsurance claims (easy to mid complex cases) through adequate understanding of Reinsurance Claims principles
Capture accurate claim information by referring to claim advice reported by clients/ brokers and contract documents/conditions
Maintain accuracy and quality parameters as defined by the process
Rigorous follow up on outstanding queries/topics as per the defined process using the escalation matrix
Problem solving/analysis for own portfolio, to determine underlying trends and following up on the same to deliver closure of issues
Ensure financial transactions/payments are in adherence to processes and guidelines, quality management framework and key controls

📌 TA & CL Operations Analyst II (Bengaluru)
🏢 Swiss Re
📍 Bengaluru