Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this Role





We are seeking a Customer Success Partner to manage strategic relationships with global enterprise customers, support customer retention, improve customer experience, and drive adoption of Vodafone services. The role focuses on customer success management across international accounts, including customer satisfaction, service performance, escalation ownership, commercial awareness, and service improvement across the sell, build and run lifecycle. The role will support global customers across multiple countries and involves working with senior customer stakeholders, account teams, product delivery teams, transition teams and service operations teams.
This role is suited to an individual with international customer-facing experience, robust telecom product knowledge, ITIL understanding, commercial acumen, and the ability to translate customer needs into practical service improvements and growth opportu

📌 Customer Success Manager-Deputy Maanger-Bangalore (Pune)
🏢 Vodafone
📍 Pune