Key Responsibilities
- Own platform reliability practices for availability, resilience, latency, and operational efficiency.
- Drive DevOps and automation initiatives including Golden Image improvements and support automation use cases.
- Implement and maintain GitHub Actions pipelines and CI/CD reliability standards.
- Lead JFROG Helm chart automation and JFROG images/ACR migration work.
- Support microservices deployment enablement and platform/tooling upgrades.
- Own and optimize monitoring, alerting, observability, and logging stack components:
Prometheus, AlertManager, Grafana, Azure Monitor, Thanos, OpenSearch, FluentBit, and related tools.
- Support health-check frameworks including Airflow health-check requirements.
- Provide troubleshooting support to Tier 1 and Tier 2 for high-complexity incidents.
- Collaborate with architecture and delivery teams on reliability and scalability patterns.
- Lead cloud infrastructure creation, maintenance, governance, and access controls.
- Drive capacity planning, DR planning/exercises, and platform best-practice documentation.




- Support cost management, role enforcement, and license management governance.
- Maintain SOP documentation for established alerts and incident patterns.
Required Qualifications / Must-Have Skills
- 6+ years of experience in SRE, platform engineering, DevOps, or advanced production support roles.
- Strong hands-on expertise with Kubernetes, especially Azure Kubernetes Service (AKS), and cloud-native platform operations.
- Advanced experience with CI/CD engineering and GitHub Actions.
- Deep observability experience with Prometheus/Grafana/AlertManager and logging stacks.
- Robust Python automation scripting skills for reliability engineering, platform tooling, and operational toil reduction.
- End-user proficiency with AI-assisted productivity and operations tools for incident analysis, troubleshooting acceleration, and documentation support (AI/ML model development is not required).
- Familiarity

📌 Senior App/Prod Support (Hyderabad)
🏢 At&T
📍 Hyderabad