Role Purpose
We're looking for a strategic employee listening leader to define and evolve how LSEG understands employee experience.
This role will be responsible for shaping our employee listening strategy, leading key programmes such as engagement surveys, & qualitative listening and ensuring employee feedback translates into meaningful action. They will help us move beyond measuring employee sentiment to understanding what drives it and what leaders need to do differently as a result.
Working closely with People Insights, people partners (BPPs/Country) and senior stakeholders across the business, they will build a trusted, evidence-based approach to employee listening that balances employee voice, business priorities and measurable impact.
What you'll do
Define and evolve our employee listening strategy
Evolve and lead a explicit employee listening strategy aligned to LSEG's people and business priorities.
Ensure listening activities deliver meaningful insight while avoiding unnecessary survey fatigue.
Bring external thinking and best practice on employee experience and listening into the organisation.
Find opportunities to modernise how we listen to employees, including new technologies, AI-enabled capabilities and emerging approaches.
Lead enterprise listening programmes
Own the strategy and delivery of enterprise listening activities, including engagement surveys and targeted listening exercises.
Ensure surveys and feedback mechanisms are purposeful, well-designed and generate actionable insight.
Establish governance, standards and guidelines for listening across the organisation.
Manage relationships with listening platform providers and external partners.
Turn employee voice into business insight
Translate employee feedback into clear, compelling insights for leaders.
Identify key themes, risks and opportunities impacting employee experience and organisational effectiveness.
Partner with People Insights and Data Science teams to connect listening data with broad