About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate recent possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Job Title: Site Reliability Specialist
Location: Hyderabad, India
Role Overview
We are seeking a motivated and detail-oriented GSRE L1 Engineer to join the Hawkeyes team. This role is responsible for supporting day-to-day site reliability operations, including cloud infrastructure maintenance, certificate management, deployment activities, and product support. The ideal candidate will play a critical role in ensuring system stability, security, and operational excellence across both GCP and Azure environments.
Key Responsibilities
Cloud Operations & Maintenance




Perform patching and regular maintenance of servers hosted in Google Cloud Platform (GCP) and Microsoft Azure.
Monitor system health and proactively address infrastructure issues.
Certificate (CERT) Management
Manage and update SSL/TLS certificates across environments.
Ensure compliance with security standards and prevent certificate expirations.
Deployment & Release Support
Execute code deployments across environments following established release processes.
Validate deployments and troubleshoot issues as needed.
Product & Application Support
Provide L1 support for production systems and applications.
Respond to incidents, perform initial triage, and escalate when necessary.
Assist in root cause identification and resolution.
Operational Excellence
Follow standard operating procedures (SOPs) and runbooks.
Contribute to documentation, knowledge base updates, and process improvements.
Collaborate with cross

📌 Site Reliability Specialist (Hyderabad)
🏢 NCR
📍 Hyderabad