We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering wide-ranging perspectives because we believe people power progress. Join us as a Senior CRM Data Steward and help us do what we do best: propelling business forward. Know more about us.
We are looking for a Senior CRM Data Steward to help maintain, govern, and enhance the quality of Salesforce data that powers our global GTM engine.In this role, you will lead complex data quality operations, enrich and validate key customer data, manage the 4-level account hierarchy, and support scalable governance processes across Accounts, Contacts, and Sales Coverage (territories).
In this role, you will:
Data Quality & Governance
Maintain high-quality Salesforce Account, Contact, and Sales Coverage (territory) data.
Apply and refine data dictionaries, standards, and validation rules.




Manage data exceptions, quality alerts, and root-cause analysis.
Oversee complex data corrections that require deep functional knowledge.
Hierarchy & Ownership Management
Govern parent-child relationships within the 4-level Progress Account Hierarchy.
Validate ownership rules, routing logic, and Sales Coverage (territory) alignment.
Support GTM planning and coverage model updates by ensuring structural accuracy.
Enrichment & Completeness
Execute and optimize enrichment workflows using Leadspace, ZoomInfo, or similar platforms.
Improve completeness of key firmographics, segmentation, and vertical data.
Ensure enrichment accuracy and help refine enrichment logic with the DataOps Team Lead.
Duplicate & Error Remediation
Identify and resolve complex duplicates for Accounts and Contacts.
Manage merge workflows and collaborate with Enterprise Apps for bulk updates.
Own advanced cases involving hierarchy conf

📌 CRM Data Steward, Senior (India)
🏢 Progress
📍 India