Role: Customer relationship manager
Location: Darya Ganj,Delhi
Experience: Minimum 3 years experience
Prefer local candidates
Only females preferred
Summary:
We are seeking a dedicated Customer Relationship Manager to build and maintain strong, long-term relationships with our clients. This role is critical in driving customer satisfaction, retention, and loyalty by delivering exceptional service and proactive support. The ideal candidate will act as a trusted advisor to clients, ensuring their needs are met efficiently and effectively while contributing to the growth and reputation of our organization. Based in Darya Ganj, Delhi, this position requires a local female professional with proven experience in client engagement and relationship management.

Responsibilities:
Develop and nurture robust, trust-based relationships with key clients
Serve as the primary point of contact for client inquiries, feedback, and concerns
Proactively identify client needs and recommend tailored solutions




Coordinate with internal teams to ensure timely resolution of client issues
Monitor client satisfaction and implement strategies to improve retention
Maintain accurate and up-to-date client records in the CRM system
Conduct regular check-ins and follow-ups to strengthen client engagement

Requirements
Requirements:
Minimum 3 years of experience in customer relationship management or a related field
Proven track record of high client satisfaction and retention
Strong communication, interpersonal, and problem-solving skills
Proficient in CRM tools and Microsoft Office Suite
Local candidate from Darya Ganj, Delhi, preferred
Only Female candidates strongly encouraged to apply
Interested candidates kindly send your resume to [email protected]

Benefits
Salary -35-38k pm

📌 Looking for Customer Relationship Manager in Darya Ganj, Delhi
🏢 EducoHire
📍 Delhi