Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Oracle Database Administration (DBA)
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Key Responsibilities:
Must be proficient in Oracle Server all major versions.
Technical support and maintenance of Oracle database systems within a defined operating model, ensuring adherence to processes and SLAs across the team.
Monitoring of databases, incident resolution, and monitoring tickets while ensuring timely closure within SLA.
DB functions in Oracle Server like DB restarts, backups, user management, restore, patching, troubleshooting, and performance management while ensuring quality and compliance.




Own and drive the creation, review, and modification of procedures and documentation used for problem resolution and day-to-day maintenance.
Technical Experience:
1) Oracle Database Management:
Expertise in managing and administering Oracle databases, including recent versions and various storage options, with the ability to lead architectural discussions and review decisions made by the team.
2) Performance, Security, and Availability:
Deep expertise in configuring replication, optimizing performance, planning resource requirements, and ensuring database security and availability, with the ability to set standards and review team outputs.
3) Database Operations:
Extensive experience in executing and overseeing complex database procedures such as upgrades, backups, recovery, database patching, migrations, and provisioning Oracle Server instances (both clustered and non-clustered).
4) Oracle Pr

📌 Technology Support Engineer (Pune)
🏢 Accenture
📍 Pune