FactSet creates adaptable, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
FactSet’s product suite of smart analytics and unique data empower the world’s leading financial service professionals to make more informed decisions every day. At our heart is an inclusive community unified by the spirit of going above and beyond. Our philosophy is to embrace diversity, and that our best ideas can come from anyone, anywhere, at any time. We continuously look ahead to advance the future and technology of our industry,
by rolling up our sleeves to solve tough problems together, and by learning from our successes, as well as our failures.
Your Team's Impact
The Global Sales Support team is looking for a Sales Support Specialist to support our sales representatives in the field. This person will manage a variety of tasks through processes and systems to help improve the productivity of our client-facing sales team. This important position contributes to the quality of customer service and the achievement of sales targets.
What You'll Do
Work directly with clients and sales teams to execute access requests
Work with the Billing Department to investigate inquiries related to client subscriptions, product access, and invoices
Manage large invoice restructures due to contract negotiations and/or client mergers and acquisitions
Help with execution and documentation of client contracts
Support the Revenue Operations team with strategic projects that bene
📌 Sales Support Specialist (Mumbai)
🏢 FACTSET
📍 Mumbai
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