Lead Operational Excellence as a Technical Support Team Lead – SketchUp
Are you an empathetic, speed-focused technical leader with a passion for building high-performing support teams and delighting creative professionals? Trimble is seeking a dynamic Technical Support Team Lead to guide and elevate our SketchUp support organization. In this pivotal role, you will oversee day-to-day operations, drive operational efficiency, and cultivate a culture of continuous learning and mutual trust across our front-line support agents.
About Us:
Dedicated to the world’s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in recent ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction,



geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com
About SketchUp: SketchUp is the world's most popular 3D modeling and design software, utilized by millions of architects, engineers, interior designers, and creative pioneers worldwide to transform conceptual ideas into constructible realities.
What Makes This Role Great:
Built upon the primary pillars of Speed, Resolution, and Empathy, this position offers a unique blend of strategic operational ownership and compassionate people leadership. You will act as the "primary protector" of team goals, driving day-to-day workflow efficiency while fostering a supportive culture built on trust, psychological safety, and accountability. As the primary escalation point and subject matter authority, you will work closely with leadership, engineering,

📌 Technical Support Lead (Chennai)
🏢 Trimble
📍 Chennai