Job Purpose

The Development Program Manager will lead the design, development, and implementation of an integrated

cloud framework and Managed service automation platform that spans the full quote-to-cash lifecycle. This role

bridges business, engineering, and operations to ensure seamless integration of provisioning, billing,

monitoring, and lifecycle management tools across the cloud and Managed Service ecosystem.

Role Description

Key Responsibilities

Program Leadership & Delivery
Drive the end-to-end delivery of the Cloud Framework and Tools Integration program,

ensuring alignment with business goals, timelines, and budget.

Manage the full quote-to-cash automation cycle, integrating sales quoting, provisioning,

orchestration, billing, and reporting systems.

Define program roadmap, milestones, and success metrics, and ensure timely execution

by coordinating multiple workstreams.

Establish governance, sprint planning, and tracking mechanisms for development, testing,

and deployment phases.

Framework & Toolchain Integration
Collaborate with engineering, architecture,



and product teams to define a unified cloud

management framework.

Lead integration of core tools across domains — CRM, ERP, Billing, Cloud

Orchestration, Monitoring, and Customer Portals.

Oversee API integration, automation workflows, and data synchronization between

systems to deliver a frictionless operational flow.

Ensure platform scalability, security, and compliance with internal and regulatory

requirements.

Continuous Improvement
Establish KPIs for operational efficiency, time-to-provision, and automation

effectiveness.

Drive continuous improvement initiatives to optimize processes and reduce manual

intervention.

Introduce DevOps, FinOps, and AI Ops practices into the automation and operations

layer where feasible.

Experience & Educational Requirements

Qualifications and Experience

EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)

BE/B-Tech o

📌 Technical Program manager (Chennai)
🏢 Larsen and Toubro
📍 Chennai