10 Aug
|
Deloitte
|
Bengaluru
10 Aug
Deloitte
Bengaluru
The team
Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your Work Profile
As a Consultant in our Consulting team, you'll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.
Takes responsibility for own work or workstream, ensuring engagement/project objectives and Deloitte quality standards are met.
Develops scalable Salesforce solutions using configuration, customization, and Agentforce capabilities.
Designs, implements, and optimizes Salesforce Agentforce solutions for AI-powered automation, digital workforce, and intelligent customer engagement.
Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership.
Identifies opportunities to improve the efficiency and effectiveness of key business processes.
Builds knowledge in the Salesforce ecosystem by contributing to firm initiatives, learning programs,
and industry events.
Applies awareness of global technology trends to address client needs and enhance recommendations.
Understands the impact of emerging technologies, including AI and autonomous agents, on business processes and Salesforce implementations.
Key Skills Required
Prior hands-on experience with Salesforce and Salesforce Agentforce is mandatory.
Strong experience in designing, configuring, and implementing Agentforce solutions for AI-driven customer service and business process automation.
Extensive experience in solution design, client management, client demonstrations, and conducting design and development workshops.
Valuable understanding of Salesforce capabilities including Lightning Experience, Integrations, Apex, LWC, Flow, and project implementation methodologies.
Hands-on experience with one or more Salesforce Clouds such as Sales Cloud, Service Cloud, Industry Clouds, or Salesforce Plat
📌 Salesforce Agentforce Developer (Bengaluru)
🏢 Deloitte
📍 Bengaluru