Support Analyst (India)

Support Analyst (India)

10 Aug
|
BNP Paribas
|
India

10 Aug

BNP Paribas

India

Job Title: Support Analyst

Department: ISPL 2S APS, IFS FA

About Business Line/Function

One of the three international Regional centres, BNP Paribas India Solutions Pvt Ltd (ISPL) provides IT services to global clients in the Asia Pacific, European region as per the “follow-the-sun” model . Our services include the production support to custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services. Investment Fund Services (IFS) APS handles Application support to Middle Office, Fund Accounting, Transfer Agency, Data Admin & Repository, Hedge fund Services, Client Reporting and Investment performance reporting”)

Position Purpose

The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances.





Responsibilities

Direct Responsibilities

Individual contributor role.

Collaborate with Operation team for queries resolution.

Diagnose and troubleshoot system to resolve defects.

Manage stakeholders expectation.

Request Management

Incident, Problem & Change management

Contributing Responsibilities

Hands on with Financial & Securities Market.
Have a good understanding of the Fund accounting and it’s workflow..
Transparent understanding of the nature of secutires and it’s life cycle.

Technical & Behavioral Competencies

Basic and awareness on Capital Markets, Securities Services

Knowledge of Mutual Funds workflow and operations will be an advantage

Communication Skills

Specific Qualifications

Minimum 7-8 years of experience along with Bachelor's Degree - in management, finance, economics, related field or equivalent experience.
Prior experience in Financial services domain.
Willingness t

📌 Support Analyst (India)
🏢 BNP Paribas
📍 India

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