Chinese Language Specialist (Credit And Collections)
Are you an experienced Chinese Language Specialist?
Do you have credit control or accounts receivable experience?
About our Team
Elsevier is the world leading provider of professional information solutions in science and health, legal, risk management, and business-to-business sectors.
About the Role
As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing Chinese customers.
Responsibilities
Investigating credit applications and approves applications within established guidelines for companies and individuals
Liaising with corporate customers and other departments to resolve credit problems
Negotiating on terms of payment on overdue accounts
Performing routine assignments in the entry level to a professional job
Connecting with Clients over call and Email for regular support.
Minimizing financial risk to the organization by assessing and advising on credit worthiness of prospective and existing customers.

Requirements
Have credit control or accounts receivable experience.




Have relevant experience in Chinese Language (Written & Verbal)
Experience in this role requires a result driven, focused team player, with valuable communication skills and able to drive.
Able to work under tight time pressure whilst still maintaining high standards of work.
Have credibility and be able to negotiate with customers over the telephone whilst valuing the customer relationship
Able to support the sales organization in debt collection matters wherever its possible.
Experience in multi-tasking while keeping key priorities in focus.
Experience in Microsoft Excel, Word and Outlook is a must.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long

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