Job Title
SAP MM Consultant – Production Support (P1/P2 Tickets)

Job Location - Remote

Experience: 6–10 Years

Job Summary
We are looking for an experienced SAP MM Consultant to provide production support for critical business operations and handle P1 and P2 priority incidents. The role requires robust functional expertise in SAP Materials Management (MM) , with the ability to analyze, troubleshoot, and resolve high-priority issues within SLA timelines.
The consultant will work closely with business users, cross-functional teams, and technical teams to ensure smooth functioning of procurement, inventory, and quality processes in the SAP environment.

Key Responsibilities
Production Support & Incident Management
Handle P1 and P2 priority tickets related to SAP MM modules.
Ensure timely resolution of incidents in line with agreed SLA/KPI targets.
Perform root cause analysis (RCA) for recurring production issues and propose preventive actions.
Coordinate with ABAP, BASIS, integration, and business teams for issue resolution.
Support ticket triage, impact assessment, prioritization,



and escalation management.
SAP MM Functional Support
Provide support for procurement and inventory management processes including:
Purchase Requisition
Purchase Order
Goods Receipt / Goods Issue
Invoice Verification
Vendor Master
Material Master
Inventory Management
Stock Transfers
Subcontracting and Consignment processes
Analyze and resolve issues related to pricing, account determination, and release strategies.
Support integration points between MM and FI/SD/PP modules.
Configuration & Process Support
Analyze business requirements and perform minor configuration changes where applicable.
Support testing and validation of fixes, enhancements, and transport movements.
Work with development teams for functional specifications, defect analysis, and custom enhancement support.
Documentation & Compliance
Prepare and maintain incident resolution documents, RCA reports, and knowledge articles.

📌 Sap Materials Management Consultant (India)
🏢 Syntax
📍 India