Introduction
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Overview
The Deputy Manager - Operations (Field & Delivery) is responsible for leading field delivery operations, customer site execution, transportation coordination, warehouse interface and service-quality governance on behalf of AIT. The role manages supervisors and field resources deployed at customer sites, airports, warehouses, distribution centers and project locations, ensuring safe, timely, compliant, and high-quality delivery execution.
The incumbent acts as the operational escalation point between customers, transport vendors, warehouse partners, customs brokers, airlines and internal operations teams. The role requires strong ownership of delivery KPIs, team supervision,



exception management, vendor performance, customer communication, and continuous improvement in field operations.
Responsibilities
Field Delivery Operations Leadership - Plan, supervise, and monitor pickup, delivery, loading, unloading, and customer-site operations across assigned locations to ensure productive and compliant service execution.
AIT Site Representation - Act as the primary AIT representative at customer sites, ensuring adherence to customer instructions, site protocols, and agreed service standards.
Team Supervision - Lead field supervisors and operational teams, ensuring effective resource deployment, productivity, professional conduct, and service delivery excellence.
Transportation & Vendor Coordination - Coordinate with transport vendors, warehouses, drivers, customs brokers, airports, and internal stakeholders to ensure smooth operational execution and service continuity.
White Glove & P

📌 Deputy Manager (Hyderabad)
🏢 AIT Worldwide Logistics
📍 Hyderabad