Deloitte is in search of a dynamic, motivated professional with proven people development skills. You should be able to lead a sub-team in the Center of Account Excellence, supporting the most important clients of Deloitte.
Work you'll do
As a Services Assistant Manager, Business Development and Account Enablement on the Center of Account Excellence team, you will be responsible for:
Leading a pod within the On/Offboarding Delivery Center (ODC) in alignment with the strategic vision of the firm
Managing capacity, resourcing, and deployment across the delivery channel to support seamless delivery and service level agreement adherence
Driving process efficiency through automation, standardization, and governance across account on/offboarding activities
Partnering with account leaders, business leaders, and team members to deliver key activities and recent service offerings
Hiring, coaching, and developing professionals while supporting performance management, learning, recognition, and career progression
The team
Center of Account Excellence (CoAE)
professionals assist client leaders in strengthening how we serve our most important clients. CoAE professionals execute internal account operations, such that the account leaders can focus on delivering value for our clients. Navigate is the US Member Firm system of record for managing the account on/offboarding processes at US-headquartered ACP clients. A Salesforce-based platform, navigate is a user-centric and customizable solution that will reimagine account on/offboarding by serving as a one-stop-shop for practitioners to complete all essential requirements. The ODC team will be part of the larger Center of Account Excellence (CoAE), within Client Excellence.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM
Qualifications
Required:
6-8 years of professional experience
1-2 years of experience leading people
Experience leading client service teams
Experience managing capacity, resourcin
📌 G&P - EOX CoAE - Services Assistant Manager Business Development and Account Enablement ODC - Hyderabad
🏢 Deloitte
📍 Hyderabad
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