Lead IAM Support Analyst (Hyderabad)

Lead IAM Support Analyst (Hyderabad)

10 Aug
|
Talent500
|
Hyderabad

10 Aug

Talent500

Hyderabad

Talent500 is hiring for one of its clients.
Who are we:
Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.
CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.
India delivery center is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centers, supporting Zurich’s business units worldwide.
Lead IAM Support Analyst
Job Summary:




The Application Subject Matter Specialist – IAM Support Analyst is responsible for the operational stability, security, and resilience of Zurich’s Identity and Access Management (IAM) services.
The role provides expert Level 2 / Level 3 operational support for IAM platforms, ensuring reliable authentication, authorization, and access control in line with Zurich’s security, risk, resilience, and control standards.
Working closely with global IT teams, application owners, infrastructure, cybersecurity, and vendors, this role supports business continuity, access governance, and identity lifecycle processes across Zurich’s IAM landscape.
This position is operations focused, with accountability for incident resolution, service request fulfillment, and ongoing service reliability.

Key Accountabilities:
IAM Service Support & Operations:
Provide Level 2 / Level 3 operational support for IAM services including Okta, Okta Access Gatew

📌 Lead IAM Support Analyst (Hyderabad)
🏢 Talent500
📍 Hyderabad

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