Senior ServiceNow Developer (ITSM & ITOM) — 5+ Years ? Pune | Hybrid

About Ananttam Ananttam is a boutique ServiceNow implementation and consulting partner with consultants delivering across ITSM, ITOM, ITAM, GRC, SecOps, HRSD, CSM, and Now Assist/AI Agents. We work with enterprise clients across India and the Middle East, and support US-based ServiceNow partners through staff augmentation and managed services.

About the Role We're building our ServiceNow practice and looking for a Senior ServiceNow Developer with solid, hands-on expertise across ITSM and ITOM. You'll work on implementation, customization, and optimization engagements.

Key Responsibilities
Design, develop, and configure ServiceNow solutions across ITSM (Incident, Problem, Change, Request) and ITOM (Discovery, Service Mapping, Event Management, CMDB)
Build and maintain custom applications, workflows, business rules, client scripts, and integrations
Own technical delivery for assigned modules, ensuring quality, performance, and adherence to ServiceNow best practices
Work with integration technologies (REST/SOAP,



MID Server, Flow Designer) to connect ServiceNow with third-party systems
Participate in requirement analysis, solution design, and technical documentation
Mentor junior developers and support code review and governance standards
Collaborate with US and UK client teams across time zones as needed
Required Skills & Experience
5+ years of ServiceNow development experience, with at least 2-3 years focused on ITOM (Discovery, Service Mapping, Event Management)
Strong ITSM implementation experience across core modules
Proficiency in JavaScript, Glide APIs, Flow Designer, and Integration Hub
Solid understanding of CMDB data model and CI relationships
Experience with ServiceNow scripting best practices, ACLs, and UI policies
ServiceNow CSA required; CIS-ITSM and/or CIS-Discovery/Service Mapping strongly preferred
Excellent communication skills and ability to work directly with client stakeholders

📌 ServiceNow Developer (Pune)
🏢 Ananttam Digital
📍 Pune