Broad outline of the Role

As an AI Software Developer, you will design, develop, and own end to end AI solutions for Dark NOC, an AI driven automation platform for customer operations support. You will be responsible for full stack AI development, covering model integration, application logic, APIs, workflows, and production readiness.
In this role, you will work closely with the Project Manager to translate business and operational requirements into scalable, reliable, and automated AI capabilities. You will build and productionize solutions leveraging LLMs, NLP, RAG based systems, and automation workflows to enable proactive issue detection, intelligent troubleshooting, and autonomous operations.
You will take complete ownership of the development lifecycle from design and implementation to testing, deployment, and optimization ensuring the Dark NOC platform delivers secure, cost efficient, measurable, and SLA aligned AI automation for enterprise customer operations.

Location: Preferably Pune (Location can be discussed)

Minimum Qualifications & Experience




Bachelor’s degree in computer science / AI / Data Science engineering
5–10 years of experience

Core Knowledge & Skills
Proficiency in Python programming
Strong experience developing AI-driven automation solutions using LLMs/NLP (LLaMA, Mistral, Falcon, Claude Sonnet) and RAG-based architectures
Hands-on knowledge of LangChain / LlamaIndex; prompt engineering; function calling; embeddings, including prompt design, validation, and response quality evaluation
Experience integrating AI models using LLM function/tool calling APIs for automated decision-making and actions
Solid programming skills in Python, Node.js, or building scalable APIs and services

Strong hands-on experience with REST and gRPC APIs, including:
HTTP status codes
Payload structures
Rate limiting
Retries
Error handling

MLOps / DevOps:
Git
CI/CD (GitHub / GitLab / Azure DevOps)
Docker
Kubernetes
API gateways

Observability:
Prometheus
Grafana

📌 AI Software Developer Role (India)
🏢 Tata Communications
📍 India