Role Summary
The Engagement Manager will act as the single point of contact (SPOC) from the Data & AI practice for regional sales and account teams, supporting presales, solutioning, and delivery governance. This role bridges business and technology, ensuring that solutions are well-structured, proposals are compelling, and deliveries adhere to best practices. The individual will bring solid travel domain expertise, a solid understanding of Data & AI, and the ability to translate business needs into scalable solutions.
Responsibilities
Presales & Solution Support
Sales Enablement: Partner with regional sales and account teams to identify and shape Data & AI opportunities.
Solutioning: Collaborate with technical teams to define solution approaches, architecture, and scope aligned with client needs.
Proposal Development: Contribute to RFP responses, proposals, and effort estimations.
Pitch Support: Create and deliver high-impact presentations and solution walkthroughs to support deal pursuits.
Delivery Governance & Oversight
Delivery Alignment: Ensure projects are executed in line with defined architectures, best practices, and quality standards.
Program Oversight: Provide governance across engagements, tracking progress, risks, and dependencies.
Issue Resolution: Act as an escalation point to resolve delivery challenges in collaboration with delivery teams.
Best Practices: Drive adoption of standard methodologies, reusable assets, and frameworks across engagements.
Practice Representation
SPOC for Practice: Act as the primary interface between the Data & AI practice and regional teams.
Capability Positioning: Help position the practice’s capabilities across Data Engineering, BI, and AI/ML in relevant opportunities.
Internal Alignment: Ensure seamless coordination between sales, account teams, and delivery units.
Domain & Advisory Support
Travel Domain Expertise: Provide contextual i