Our Story

At Blue Star Engineering and Electronics Limited, we pride ourselves on being more than just a leading provider of engineering solutions. We’re a team of passionate professionals committed to innovation and exceptional customer service. Our mission is to empower our clients with the best service experiences, and we’re constantly striving to exceed their expectations. As we continue to grow, we are looking for a dedicated and dynamic Territory Service Manager to join our family

What Your Role Entails

Lead and manage service operations and service sales across the West region, ensuring achievement of revenue targets through AMC, repairs, spares, and refurbishment services. Oversee installation, commissioning, and timely resolution of customer issues while maintaining high service standards. Ensure all machines are calibrated and compliant with required procedures and NABL standards. Drive contract renewals and convert service opportunities into business growth. Build robust customer relationships to enhance satisfaction and long-term engagement.





We are open for Candidates coming with Experience of Material Testing Machines , Compressor , Pumps , CNC Machines , VMC Machines, Forming Press Machines , Capital Equipements.

What You’ll Do

Key Responsibilities

Service Operations & Leadership
Lead and manage service operations and service sales activities across the West region.
Oversee installation and commissioning of testing machines at customer sites.

Revenue Generation & Business Growth
Drive service revenue growth through AMC, CAMC, R&S;, O&M; contracts, spares, repairs, and refurbishment services
Generate and convert service and upgrade enquiries into purchase orders.
Prepare monthly, quarterly, and annual service forecasts for bookings and billing.

Customer Service & Relationship Management
Ensure timely resolution of all customer complaints (warranty and non-warranty).
Ensure timely resolution of customer queries related to service, billing, and pay

📌 Service Manager (Mumbai)
🏢 Blue Star Engineering & Electronics
📍 Mumbai