Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy advantages, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Director-level training leadership role for Core US Healthcare Operations supporting Payer accounts. The role requires 15+ years of experience leading training delivery, governance, and transformation across clinical operations, multiple countries, and large-scale business environments. Preferred background includes medical allied qualification with coding certification.

The Director - Training will lead enterprise training strategy, delivery, governance,



and innovation for Core US Healthcare Operations supporting Payer accounts. This role is accountable for building scalable, digital, and outcome-driven learning models that improve speed-to-proficiency, quality, compliance, productivity, and workforce readiness across global clinical and non-clinical operations.

Primary Responsibilities

Training Transformation & Innovation

Lead enterprise training transformation for Core US Healthcare Operations supporting Payer accounts, with focus on clinical capability building, global delivery consistency, and faster speed-to-proficiency
Design scalable learning models using shared clinical foundations, role-based specialization, simulations, digital learning, AI-enabled tools, microlearning, and performance support solutions
Drive innovation in curriculum design, training digitization, assessment strategy, trainer enablement, and learner readiness to improve quality, productivity, compliance, and o

📌 Director Training (Gurugram)
🏢 Optum India
📍 Gurugram