HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process)

Walk-in Drive Details:

? Date: 31st July 2026, Friday
? Location: HCL AMB-6
104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076.
⏰ Time: 10AM - 2:30PM

HR Contact Name: Judith

Please carry anyone Government ID proof.

Job Description – International contact Center ( Voice Proces - Inbound calls)

Location: Chennai, India

Business Unit: Retail Banking – Mortgages & Consumer Lending

Reporting To: Team Leader / Operations Manager

Work Location: Sholinganallur
Designation: Associate/ Analyst
Process: Inbound Call
Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
Education Eligibility:



12th Pass / Any Graduate / Postgraduate

? Key Responsibilities:
Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
Handle inquiries related to products, services, data, and client accounts
Manage multiple client queries efficiently using workflow tools
Maintain accurate records of customer interactions in internal systems
Collaborate with internal teams to resolve client issues effectively
Ensure client satisfaction with service excellence and a customer-first approach

Regards
Judith

📌 HCLTech is hiring for International contact Center (Chennai)
🏢 HCLTech
📍 Chennai