About Skyhigh Security:
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a up-to-date cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Operationalize & Realize the value of Skyhigh:
Manage the customer relationship and ensure that Skyhigh Security is and continues to be considered a key technology partner within the account.
Work closely with customers to understand customer business goals and use cases,
and tailor adoption plans to help them achieve results.
Utilize a deep understanding of the product to continuously review the effectiveness and adoption of the deployed solution.
Use your technical expertise to conduct health watch and provide advisory to drive best practices adoption, solution optimization, component fine-tuning, DLP configurations.
Proactively monitor customer deployments and solutions, and drive communication as needed.
Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Work closely with support engineers and escalation team as and when required
Run regular governance meetings at operational level to ensure day to day functionality of the product and drive adoption activities.
Plan and execute governance meetings with customer C-level to drive strategic planning and value discussion.
Conduct best practices workshops, and execute training aroun