Job Summary
We are seeking an experienced SmartComm Developer with of hands-on experience in SmartComm Platform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.
Key Responsibilities
Design, develop, and maintain customer communication solutions using SmartComm.
Develop and enhance templates, layouts, rules, scripts, and content libraries.
Implement batch and real-time document generation solutions.
Work with XML, XSLT, and data mapping for document composition.
Integration & Technical Design
Integrate SmartComm with upstream/downstream systems (CRM, Core systems, ECM, Archive).
Develop solutions using SmartComm Designer, Design Manager, and Communications Server.
Support document distribution via print, email, PDF, and digital channels.
Ensure solutions meet performance, scalability, and security standards.

Maintenance & Support
Perform defect analysis, bug fixes, and performance tuning.




Provide production support and handle incident resolution.
Participate in root cause analysis and preventive improvements.

Collaboration & Stakeholder Management
Work closely with business analysts and stakeholders to understand communication requirements.
Translate business requirements into technical designs.
Support UAT and production releases.
Provide technical guidance to junior developers.

Technical Skills
Minimum 8+ years of experience in SmartComm/OpenText Exstream.
Robust hands-on experience with:
SmartComm/Exstream Designer & Design Manager
Control Centre / Communications Server
XML, XSD, XSLT
Scripting (JavaScript or Exstream scripting)
Experience with document composition, batch processing, and real-time generation.
Good understanding of print and digital communication workflows.

Tools & Platforms
Experience with version control tools (Git, SVN).
Familiarity with Unix/Linux environments.
Experience with CI/CD pipelines is

📌 SmartComm Engineer (Bengaluru)
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📍 Bengaluru