Job Summary:
We are looking for a hands-on ServiceNow Lead with deep expertise in Field Service Management (FSM), EAM and proven experience delivering multiple implementations. The candidate will lead technical design, development, configuration, and deployment activities while providing guidance to the development team.
Key Responsibilities:
8+ years of ServiceNow experience with robust hands-on development expertise.
Minimum 2–3 end-to-end ServiceNow FSM implementations.
Expertise in:
Work Order Management
Scheduling & Dispatching
Dispatcher Workspace
Agent Mobile Application
Asset & Inventory Management
Flow Designer and Integrations
Ability to lead technical workshops and solution discussions with customers.




Strong development skills including Business Rules, Script Includes, Client Scripts, and IntegrationHub.
Experience in code reviews, technical documentation, and best practices implementation.

Mandatory Certification
ServiceNow Certified Implementation Specialist (CIS-FSM)

Preferred Certifications
ServiceNow CSA
ServiceNow CAD
ITIL v4 Foundation

Both roles require strong communication skills, customer-facing experience, and the ability to drive successful ServiceNow FSM and EAM implementation and transformation programs.

📌 ServiceNow Lead (Noida)
🏢 Tachyon Technologies
📍 Noida