The purpose of this role is to drive finance business growth and penetration at
assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs,
ensuring high-quality customer acquisition, and maintaining strict compliance
with documentation and operational processes. The role is responsible for
achieving sales targets, promoting finance schemes, converting enquiries and
leads, and ensuring timely case processing and disbursement. It also focuses on
building strong dealer relationships, monitoring competition at the market
level, and supporting collections through RC collection and resolution of
FEMI/non-starter cases. Additionally, the role ensures regular reporting of
performance to the ASM, adherence to TATs, and consistent improvement in DMA
productivity to deliver superior customer service and business outcomes
Key Responsibilities
* Managing a team of Off Roll sales DMAs to ensure sales & penetration at the
dealership as per the target.
* Ensure all the documents w.r.t. customer, are verified in originals and scan&
fill various customers’ details in ICAS & submit it immediately. Physical
agreement & repayment instrument despatch within prescribed TAT
* To ensure sale of finance schemes to customers (Within & Outside dealership)
as per the targets
* Maintain & improve the relationship with the dealer/s & address
issues/queries on daily basis
* Verification of all documents, w.r.t. customers e.g. KYC, customer personal
information, documents received through DMAs at ASC location, in line with
company policy
* Monitoring the competition activity in dealership & location
* DCC cash deposit