10 Aug
|
QHT CLINIC
|
Pune
Job Title: Clinic Branch Manager — Hair Transplant Clinic
Location: QHT Asthetics (OPC) Pvt. Ltd. , 3rd Floor, North End Building Anilatha, Maja Housing society, Road No. 2, opp. Park Hyatt, BNR Colony, Venkat Nagar, Banjara Hills, Hyderabad, Telangana 500034.
Department: Administration & Operation
Employment Type: Full time
About The Role
QHT Clinic is looking for an experienced Clinic Manager / Branch Head to lead branch operations for our hair transplant and hair restoration services. The role involves managing the day-to-day branch operations and handling a proper coordination and ensuring operational excellance. Connecting and managing the high-end people visiting the branch as the face of the branch & ensuring a good experience for the same.
Key Responsibilities
Oversee end-to-end branch operations.
Drive branch revenue by improving consultation-to-procedure conversion rates.
Manage and motivate the sales/counselling team, front-desk staff, and coordinate with the clinical/surgical team (surgeons, technicians).
Ensure a seamless patient experience — from first enquiry to post-transplant care and follow-ups. Oversee that the staff is efficiently working and conducting their roles and responsibilites.
Monitor daily walk-ins, tele-consultations, conversions, and branch P&L;
Handle patient escalations, ensure satisfaction, and manage online reviews/reputation
Ensure compliance with medical/clinical protocols, hygiene, and safety standards (OT protocols, sterilization, etc.)
Coordinate manpower planning with HR — recruitment, training, and performance reviews of counsellors and support staff
Manage inventory (surgical consumables, medicines), vendor relations, and branch budgets
Drive local marketing initiatives — camps, referral programs, doctor tie-ups, social media leads follow-up
Report branch performance (revenue, surgeries done, conversion %, patient satisfaction) to senior management
Required Skills & Qualifications
Graduate/Postgraduate (p
📌 Clinical Branch Manager/Head (Pune)
🏢 QHT CLINIC
📍 Pune