Job Description
JOB PURPOSE
To manage the complete F&B; outlet operations. As a manager, behaves in an exemplary fashion, embodying the brand mindset, manages the team ensuring guest satisfaction, quality and high standards of service for customers and ultimately lead the outlet to attain profitable results.
KEY OPERATIONAL RESPONSIBILITIES
Financial
Increases revenue for the point of sale through additional sales techniques
Prepares and analyses financial reports/results and implements corrective actions as necessary
Manages the Events cost in accordance with the expense budgets and ensures efforts to reduce costs and expenses without compromising on quality.
Ensuring that efforts serve its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers’ cues.
Operational
Assist in developing,
contribute ideas and guest numbers to plan and execute all Food & Beverage promotions with the operations and communications departments for both Work with the Marketing & Ecommerce department on creating online aggregator’s interfaces for R&B; related promotional activities, Packages, Set Menu’s and Sunday Brunches’. Understand and create awareness of such promotional R&B; activities of vicinity competition, internal Pullman & Novotel’s departments and guest’s database.
Works closely with Event Management’s client in order to capture guest’s open meal plans for R&B; business; utilize previous business as the database to build future opportunities.
Partner with Sales & Marketing account managers to visit potential accounts to drive restaurant business.
Attend social functions in order to meet recent business opportunities. Uses negotiating skills and creative selling abilities to create additional R&B; business. Uses sales resources and administrative/support staff effectively.
Business plan /Analysis
Supervises the team's sales behavior
Analysis the sales and revenue and strives to achieve and exceed the financial budgets as per hotel policy.
📌 Assistant Manager (New Delhi)
🏢 AccorHotel
📍 New Delhi
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