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Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
United's Maintenance & Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more.



The Tech Ops Data Analytics team will be tasked to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve United's flight completion rate, on-time performance, productivity, and cost. This includes both performance trends looking backward, real-time operational status, and expectations looking forward. The team has five core responsibilities: Data design and validation, Data analysis, KPI design, dashboard creation, and automation.
Support with design of meaningful metrics that indicate operational health and inform operational decisions
Generate high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization
Curate tables and views that serve as the "single source of truth" for United's Tech Ops data
Continuously interface with business groups throughout Tech Ops to understand organizational ne

📌 Analyst - Tech Ops Business Intelligence (Gurugram)
🏢 United Airlines
📍 Gurugram