Senior Executive – Credit to Collections
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a detail-oriented and proactive Collections Analyst to join our Credit to Collections team in Ahmedabad. This role is pivotal in managing outbound customer communications, resolving outstanding balances, and ensuring timely collections. The ideal candidate will bring robust accounting knowledge, excellent communication skills, and a customer-centric approach to support our finance operations and enhance cash flow efficiency.
What you will do
Conduct outbound calls to customers to resolve outstanding balances and ensure timely collections.
Maintain accurate documentation of customer interactions and update account information.
Collaborate with internal teams including Accounts Payable, Treasury, and local market stakeholders to resolve customer issues.
Prepare and analyse reports such as daily cash positions, invoicing volumes, debtor ageing, a
📌 Credit to Collections (India)
🏢 _VOIS
📍 India