Are you ready to charter your own career?
The runway to success in global aviation begins here…
Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a agile company? We are looking for an experienced Operations Supervisor to join our team in Mumbai, India.

Purpose of Role

Oversee day-to-day operational activities to ensure efficient, accurate, and timely service delivery across all operations
Support the implementation and continuous improvement of operational processes, workflows, and team performance
Coordinate with internal teams, clients, and suppliers to ensure seamless service delivery and maintain high service standards

Responsibilities

Supervise daily operational activities, ensuring all tasks are completed accurately and within required timeframes
Support the implementation and improvement of operational procedures to enhance efficiency and consistency
Monitor operational performance, identify inefficiencies, and escalate improvement opportunities
Coordinate team workload, resources,



and operational coverage to meet business demands
Provide guidance, training, and support to Operations / Duty Officers to maintain high performance standards
Ensure compliance with company policies, regulatory requirements, and operational standards
Liaise with suppliers, partners, and internal stakeholders to ensure smooth operational execution
Monitor service quality and resolve operational issues in a timely manner
Maintain strong relationships with clients, suppliers, and internal stakeholders
Support business development activities during non-operational periods, including client engagement and identifying new opportunities
Ensure timely and accurate communication across teams and stakeholders
Meet operational KPIs related to efficiency, accuracy, and service quality

Qualifications

Minimum 3-5 years of experience in an operations environment (aviation experience preferred)
Experience s

📌 Operations Supervisor (Mumbai)
🏢 Chapman Freeborn Airchartering
📍 Mumbai