BrightChamps is a global ed-tech giant aimed at bridging the gap between school education and real-world
skills. From AI and Robotics to Financial Literacy, we empower kids to become the next generation of
technology leaders. With a presence in over 30 countries, we are looking for talent that moves as quick as we do.
Role Overview
BrightCHAMPS is looking for a dynamic Presales Associate to engage with prospective parents, qualify leads,
explain our learning programs, and drive demo class bookings for our global offerings. This role is ideal for
someone who is a strong communicator, comfortable with outbound and inbound conversations, and motivated
by conversion, customer engagement, and a fast-paced sales environment.
Key Responsibilities
Connect with prospective parents via calls and other communication channels to introduce
BrightCHAMPS programs and understand their child’s learning needs.
Qualify leads based on interest, age group, program fit, and readiness for demo sessions.
Schedule and coordinate demo classes based on parent availability and counselor or trainer slots.
Explain program offerings, learning outcomes, and the value proposition of BrightCHAMPS in a clear and
persuasive manner.
Handle incoming inquiries, resolve basic questions, and ensure a smooth handoff to the sales or
counseling team.
Maintain accurate lead details, follow-up notes, and status updates in CRM/tools.
Follow up with interested leads to improve show-up rates for demos and support conversion goals.
Collaborate with sales, operations, and customer-facing teams to ensure a seamless parent experience
Work schedule & Requirements
Work days: 6 days a week, including Saturday and Sunday (weekday off as per business
requirement).
Shift timing: US Shift – 10:00 PM to 7:00 AM IST (night shift).
Mode: On-site / WFO - HSR Layout, Bangalore
Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition.