Company: Mood Society (moodsociety.in)
Experience: Fresher to 2 years
Compensation: ₹2.5 - ₹3 lakh per annum
Location: Malad W, Mumbai
Employment Type: Full time, Work from Office
Timeline: Immediate Joiner
About Mood Society
Mood Society is a new-age D2C home and lifestyle brand creating thoughtfully designed products that bring personality, creativity and joy into everyday spaces.
We are looking for an early-career professional who wants hands-on exposure to how operations, customer experience and order fulfilment work inside a growing D2C startup.
About the Role
As a Packing & Fulfilment Executive, you will be responsible for ensuring that every Mood Society order is packed carefully, presented beautifully and dispatched accurately.
This is not just a packing role. You will manage the complete order fulfilment lifecycle - from receiving an order and preparing the shipment to coordinating with delivery partners and ensuring successful delivery to the customer.
Key Responsibilities
Pick, check and pack customer orders accurately.
Ensure every order follows Mood Society’s packaging, branding and customer-delight standards.
Conduct quality checks before packing and dispatch.
Follow packing SOPs to prevent product damage, missing items or incorrect shipments.
Print shipping labels, invoices and other order documentation.
Process and dispatch local and pan-India orders through delivery partners.
Coordinate daily pickups with courier and logistics partners.
Track delayed, undelivered, returned and RTO shipments.
Maintain accurate records of packed, dispatched, delivered and returned orders.
Coordinate with the customer support and inventory teams to resolve fulfilment issues.
Maintain a clean, organised and efficient packing and fulfilment area.
Support inventory counts, stock organisation and packaging-material tracking when required.
Who We Are Looking For
Fresher or up to 2 years of experience in packing, warehousing, logistics, retail operations or e-commerc