Shift: Night Shift
Based in: Bengaluru, India
Reports to: Head of Support, Asia
Compensation: Competitive + Benefits
Role type: Hybrid / Remote

WHO WE ARE

Genesis transforms application development in financial markets by offering a low-code platform that supercharges developers and enables organizations to build performant, secure applications with unmatched speed, efficiency, and scale.

At Genesis, we place a premium on cultivating and preserving an inclusive and respectful company culture where the foundation of our success is a diverse workforce of individuals with unique perspectives, diverse identities, wide-ranging experiences, and a range of cultural backgrounds. We have the vigor and passion of a startup and the skill and experience of a scale-up, consistently refining and exploring ways to make work better for everyone.

To help us achieve our vision of reinventing the way financial markets organizations build software, we are looking for people who aren’t afraid to challenge the status quo - people who are passionate about change.





If you are a self-starter with a solution-orientated mindset, you’ll find a home at Genesis.

WHAT WE ARE LOOKING FOR

We are looking for an Application Support Analyst. Our vision is to create a world-class global support team for our clients and to support their LCAP infrastructure and platforms. The role will suit a technical-minded individual who loves to problem solve and has great communication skills – you will have to speak to customer IT teams and business users, alongside our internal development and product teams. Our support analysts must also be keen to understand the wider business flows and systems at the customer site to provide a first-class support experience.

The main purpose of the role is to ensure and maintain business application stability as well as action client/user requests/problems.

HOW YOU WILL PLAY YOUR PART

• 1st and 2nd front-line support of Low-Code Application Platform applications and infrastr

📌 Senior Application Support Analyst (Bengaluru)
🏢 Genesis Global
📍 Bengaluru