At Optum, we leverage technology and data to help millions of people live healthier lives. Our work directly improves health outcomes by connecting individuals to the care, pharmacy benefits, and resources they need. Join a culture rooted in inclusion, innovation, and career growth—where you can truly make an impact.
Caring. Connecting. Growing together.
Role Overview
We are seeking a Director – Training to lead enterprise-wide learning strategy and transformation for Core US Healthcare Operations supporting Payer accounts. This is a high-impact leadership role accountable for building scalable, digital, and outcome-driven learning ecosystems that accelerate speed-to-proficiency, elevate quality, and enable workforce readiness across global clinical and non-clinical operations.
The ideal leader brings deep expertise in healthcare operations training, robust executive presence, and a proven ability to drive large-scale learning transformation across multiple geographies and business lines.
Key Responsibilities
Training Strategy & Transformation
Lead enterprise training strategy and transformation across Core US Healthcare Operations (Payer accounts), driving clinical capability building and standardized global delivery
Build and scale modern learning models combining:
Role-based learning pathways
Simulation-based training
Digital and microlearning solutions
AI-enabled learning tools and performance support
Drive continuous innovation in curriculum design, assessment strategy, and learner readiness frameworks
Operational Governance & Execution
Own end-to-end training governance, including prioritization, capacity planning, risk management, and executive reporting
Ensure training programs align to business priorities including quality, productivity, compliance, and talent scalability
Establish strong governance across multiple accounts, countries, and stakeholder groups
Business Impact & Performance Enablement
Partner with Operations, Quality, Talent Acquisition, and
📌 Director of Training (Noida)
🏢 Optum
📍 Noida