Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced qualified to join our team in the role of Manager Operations.
In this role, you will:
The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators/SMEs to achieve target KPIs. Supporting Fund Services - Accounting & Valuation and financial reporting, covering Europe, MENA, APAC for multiple clients




The role will demand a daily balance of delivering excellent client service within the Valuations and Reporting converged model of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies
The major challenge for this role is to continuously manage deliveries within the specified time limit with minimum or no errors. Manage 8 to 10 direct reports, whilst overseeing additional headcount (indirect reports), as and when required by business
Given the criticality of the process, this role requires the job holder to adhere to process and GMP guidelines to ensure NIL impact to the business. Any exceptions, failures, inaccuracies or delays could potentially result in any of the following impacts.
Engagement with Business partners to understand and work on improving customer satisfaction
To be successful you will:
Bachelor’s degree in commerce or qualifications to accounting/finance industry or relevant experience. Detailed understanding of single sub-process, control points, end to end process risk.
Excellent knowledge in NA

📌 Manager Operations (Kolkata)
🏢 HSBC
📍 Kolkata