Senior Systems Engineer - Messaging | HCA

Position Summary

The Senior Systems Engineer – Messaging role is responsible for providing technical review, implementation, administration, analysis, troubleshooting, and consulting support for assigned messaging and systems software. Primary responsibilities include administration, support, and technical consultation of enterprise email and messaging hygiene environments.

This position requires a highly motivated individual who can work independently with minimal supervision in a complex and demanding technical environment. The role also requires sound judgment, strong problem-solving skills, and the ability to mentor junior team members. Candidates should have experience with Microsoft Active Directory, Entra ID/Azure Active Directory, Exchange Online, and Microsoft 365. This position also requires participation in 24x7 on-call support.

Responsibilities

Improve and automate processes and operational tasks to support efficient administration of enterprise messaging services
Provide advanced technical administration, configuration,



and Tier 3 support for enterprise email systems, with a solid focus on Exchange and Proofpoint POD.
Develop, maintain, and update documentation for existing systems, new solutions, and operational procedures
Respond to ad hoc stakeholder questions and service requests, escalating issues to management when appropriate
Research emerging technologies and industry best practices to support infrastructure enhancements and recommend solutions that improve efficiency and effectiveness.
Follow and support established Change Management processes for system updates, enhancements, and production changes
Deliver technical support, guidance, and solutions to users and teams across all levels of the organization, including support for a mobile workforce
Perform other duties as assigned

Education & Experience

Experience: 7+ years of hands-on experience in a corporate enterprise environment
Background: S

📌 Senior - System Engineer (Hyderabad)
🏢 HCA Healthcare - India
📍 Hyderabad