Key Responsibilities:

1) Business Development & Lead Generation

* Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS
across assigned markets and segments.
* Work with mapped branches/RM teams to drive leads, campaigns, and product
penetration and ensure smooth handover for implementation.
* Generate independent leads via references, market mapping, and networking;
target priority industries/sectors with tailored propositions.
* Collections: Physical & Electronic Collections, Smart Collect/Virtual
Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
* Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary
payouts, UPI payouts, Corporate Remittance
* Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention
constructs.

2) Onboarding, Activation & Portfolio Management

* Coordinate with operations/implementation for seamless go-live; ensure
activation and throughput (TPV/collections).
* Build deep client relationships to retain and grow wallets,
cross-sell/up-sell adjacent products, and proactively resolve service issues.





3) Enablement, Training & Marketing Support

* Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring
products effectively.
* Conduct system demos for Potential & Existing clients; run visibility
campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

* Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and
policy adherence.
* Explain chargebacks/fraud risks for all product offering and follow
audit/compliance
* requirements throughout deal lifecycle.

Skill Set Requirement:

* Certification in MS Office/MIS Tools – from private or government institute.
* Sales oriented, Proactive with high energy levels and capable of working with
a team
* Analytical, practical and have aptitude for troubleshooting.
* Keen interest in sales, structuring and implementing deals
* Willingness to travel within radius of 1

📌 Senior Product Sales Manager-BRANCH BANKING-Enterprise Business Solutions (New Delhi)
🏢 Kotak
📍 New Delhi