Service Delivery Leader - Customer Care
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide creative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
The is a senior leadership role responsible for steering customer service, finance and accounting operations for European Financial Services clients. Responsible for managing clients and leading a team of professionals.
You will drive operations delivery, digitization and new transitions while collaborating with near shore delivery center in Europe and multiple European clients.
Based or willing to relocate to Jaipur, we need a versatile person, that can smoothly run Finance and Customer Service operations.
Prior experience in Finance and Customer Service areas is desired but not must. Fast learner who is able to understand both areas well and have a lead client conversations and d

📌 Service Delivery Leader (Jaipur)
🏢 BrightClaim
📍 Jaipur