Business Function
Corporate and Investment Banking provides corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade finance, working capital finance, term loans and foreign exchange, Through our continued commitment, DBS has cultivated long standing relationships with its customers in the region that are based on account relationship management, service differentiation product development and rigorous credit standards.
Job Purpose
Vendor management within a Business Support Unit (BSU) involves several processes, including managing vendors for optimal performance and ensuring compliance with guidelines
Key Accountabilities
- Monitoring Vendor Performance: This involves continuously tracking and evaluating vendor performance against established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure quality, delivery, and responsiveness.
- Ensuring Vendor Compliance: Verifying that vendors adhere to relevant industry regulations, internal company policies,



and external guidelines, including data privacy, information security, and ethical conduct.
- Business Continuity Plan (BCP) Oversight: Ensuring that vendors providing critical services have robust BCPs and conduct regular drills as per regulatory requirements to maintain operations during disruptions.
- Identifying and Mitigating Risks: Proactively identifying potential risks associated with vendor relationships and developing strategies to mitigate them, often involving due diligence and regular audits.
- Timely Vendor Onboarding: Establishing an efficient and streamlined process for integrating current vendors, including due diligence, contractual agreements, and system access.
- Managing Day-to-Day Operations: Overseeing ongoing vendor activities, addressing routine queries, and managing service requests to ensure smooth delivery of contracted services.
Job Duties & responsibilities
- E2E TAT o

📌 Associate, Generalist, Business Management Support, Corporate Banking, SME (New Delhi)
🏢 DBS Bank
📍 New Delhi