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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
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The Senior Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E,
designing and building the Salesforce Industry-specific Communication Cloud industry solutions.As a Technical Architect, you will become a deep product expert with Retail Execution applications, and work closely with our sales and delivery teams to ensure customer success.
Responsibilities:
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other contemporary UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Guide our customers, partners, and imp